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On Point with Matthew Burgon

Q&A With the Executive Director of the Professional Association of Managing Agents (PAMA) Roger Williams

February 28, 2017


Hello everyone and welcome again to On Point with Matthew Burgon. In this series I will be shining the spotlight on building envelope products as well as industry professionals. The purpose of these blogs will be to inform and educate you about the people and products that make up our field to bring a sense of community to our industry.

A little bit about myself, I’ve spent the last 13 years working in the construction industry and the last 7 years working specifically with engineers and property managers on multifamily building envelope remediation projects. To find out how Onpoint can assist you in your next strata or co-op project, please contact me at mburgon@onpointconstruction.ca


For my second episode, I had the privilege of talking with the Executive Director of PAMA, Roger Williams. Roger is very well known in the property management industryof BC and is a very strong advocate for education.

I hope you learn something new from this Q & A as well as get to know Roger a little better. Please contact me with any feedback you might have. Enjoy!

1, To start, can you tell our readers a little about your background and how you ended up as Executive Director of PAMA?

It is a long journey! Here are the highlights! 


I joined the Royal Navy out of school and spent the next eight years in communications (signals, cryptography and the like) travelling the world at Her Majesty’s expense! Emigrated to Canada in 1969 and spent a short time in the insurance industry before entering the luggage business for the next twenty plus years including thirteen within the Canadian airline industry. A late life surprise in the form of a son turned me into Mr Mum! While looking for a part time engagement, I provided vacation coverage for the sitting PAMA Executive Director. In December 1998 while on vacation, the ED found a new position in Europe too good to turn down and did not return to Canada! I decided to throw my name in the hat when PAMA went through the selection process for a new ED and here I am still today nearly 20 years later! . 


2. What is PAMA for those who do not know?

PAMA has been around since 1970 – original the acronym stood for the PACIFIC APARTMENT MANAGERS ASSOCIATION and it remains focused on delivering continuing education for residential property management professionals. The industry has evolved since 1970 with numerous changes in residential tenancy law but more significantly the introduction of condominiums, now known in BC as Stratas as in “Strata Titled” properties. PAMA also produces and delivers the relicensing education courses mandated by the Real Estate Council of BC for all licensees.
January 18, 2017 Seminar - Luncheon on Smoking
PAMA Christmas Luncheon and 2nd Industry Awards | November 2016
 Winners:  Taryn Porrit, Gaby Pena,  Elaine Ferguson,  Georgette Rotaru,  Berit Hansen and Mayank Anand 

3. I have attended many PAMA seminars and I find them to be very relevant and informative. How do you decide what to present at each seminar?

PAMA is blessed with many volunteers who serve on committees and assist in events. The largest committee is the Education Committee, comprised of lawyers specializing in our industry along with senior property managers. This group drives the education programmes and the topics for seminars and workshops delivered in various locations in the Province.
Providing oversight and direction for the Association, is the Board of Directors who are also all volunteers (amazing ones too!!!). 


4. What are the benefits of attending a PAMA seminar for those who have never attended one?

PAMA workshops and seminars provide not only specific education but are a forum for dialogue among industry professionals. Much is learned from peers as well as the presenters. Regular attendance at PAMA seminars helps keep professionals in touch with each other and encourages sharing of knowledge and experience.

PAMA Golf Tournament in support of CH.I.L.D. Foundation – July 2016
PAMA Golf Tournament in support of CH.I.L.D. Foundation – July 2016

5. PAMA is also a very community based association with many social events. Can you elaborate on this?

Nearly two decades ago we set about improving the relationships between our property management members and the Associate members (being those that provide goods and services to the industry) in particular to have both groups mix comfortably at PAMA education events such as luncheon seminars. First we changed the format by presenting the education part first as a more serious part of the event followed by the lunch which became more social. At the same time we discouraged the “trades” from canvassing for business at PAMA events but to use them as an opportunity to simply introduce themselves to potential clients and greet existing ones. We also encouraged our Associate members to consider inviting property managers as their guests as a means of encouraging higher attendance for continuing education. This has proved successful and most property managers are comfortable with the mix and appreciative of the invites. This not only enables better communication between both groups, but by attending property management seminars our Associates learn more about the work and challenges of their clients.
Today our Associate members not only play a major role in the creation and organization of our social events but also make a significant financial contribution to the Association.


6. For those interested, how can they become a member of PAMA?

Details, criteria and application forms for the various member types are available on the PAMA web site.


PAMA Networking Area at BUILDEX – 15-16 February 2017
PAMA Hike – June 2016
PAMA Bowling Event – October 2016

7. What can we expect to see from PAMA moving forward?

More of the same with an eye to using emerging technologies to improve and enhance our delivery of quality education. A continuation of our successful social events and to work towards to delivering a similar mix of education and social activities in other BC major centres such as Victoria and Kelowna.


8. Finally, let’s get personal. What was the last book you read? What are you currently listening to in your vehicle? Where did you go on your last vacation?

Me??? Last book – Bit Rot by Douglas Coupland (given to me by one of the PAMA staff), in the car I listen to a mixture of music from classical, jazz and music from the forties, I am a news junkie and listen to and read news from the BBC several times a day. Last real vacation? England and France – awesome!


I hope you enjoyed this episode of “On Point with Matthew Burgon”. I would like to thank Roger for taking the time to answer my questions! For more information about PAMA and upcoming events you can follow them on facebook, linkedin twitter and google or visit their website at www.pama.ca.


For more information on this blog or suggestions for future blogs please contact myself at mburgon@onpointconstruction.ca.

Q&A With the President of Cascadia Windows and Doors Mike Battistel

December 19, 2016

Hello everyone and welcome to the first blog posting of On Point with Matthew Burgon. In this series I will be shining the spotlight on building envelope products as well as industry professionals. The purpose of these blogs will be to inform and educate you about the people and products that make up our field to bring a sense of community to our industry.

A little bit about myself, I’ve spent the last 13 years working in the construction industry and the last 7 years working specifically with engineers and property managers on multifamily building envelope remediation projects. If you have any questions or concerns please contact me at mburgon@onpointconstruction.ca


For my 1st episode, I had the privilege of talking with the President of Cascadia Windows and doors, Mike Battistel. Mike is well known in the window and door industry and is a strong advocate for education. I hope you learn something new from this as well as get to know Mike a little better. Please contact me with any feedback you might have. Enjoy!.

1.    To start, can you tell our readers a little bit about your background and how you ended up with Cascadia Windows and Doors?


 For the first part of my career, I spent eight years in the construction field, as a Lead Hand Glazier and Journeyman Carpenter. During that time, I worked on more than 40 high-rise projects and multiple smaller buildings.  

In 1998, I returned to BCIT to advance my career by completing the Architectural Building Engineering Technology Program, with a focus in Building Science.  
After BCIT, I joined RDH Building Engineering Ltd. as a building science technologist. After a few years, I was promoted to Manager of Field Services. As manager of field services, I established and directed company-wide standards for the field services aspects of the RDH projects. I also led a variety of investigative and condition assessment projects on hundreds of existing buildings in BC, Washington, Oregon, and as far as California and New Zealand. After my sixth year at RDH, I became a Principal and continued to help grow the company into one of the largest Building Science Engineering firms in North America.
In 2008, I redirected my focus from building envelope consulting to fiberglass construction products manufacturing. I am now the President of Cascadia Windows Ltd. At Cascadia, we innovate and manufacture fiberglass windows, doors, and cladding attachment systems. Our products at Cascadia have earned acclaimed high performance ratings and certifications, we are now recognized as industry leaders in fiberglass construction products and have won a number of key industry innovation awards.
I have also been personally involved in various building enclosure educational initiatives throughout British Columbia and Alberta. I am a part time instructor at BCIT in various building science and building engineering technology courses. I also led a team of industry leaders in producing the learning resources for the Building Envelope Technician Trade Program of BC.


2.    I’m sure our readers would like to know what sets fiberglass windows and doors apart from the common vinyl window in residential applications, can you touch on this?


There are countless advantages to using fiberglass frames over vinyl frames. Two of the primary reasons are increased durability and higher strength.


Fiberglass window frames are made from a thermoset plastic, whereas vinyl windows are made from a thermoplastic. Thermosets are more stable during temperature differentials, so there is less stress on the seals and gaskets between the glass and the frames during thermal cycling. This results in longer term water penetration resistance and air leakage resistance. In addition, since fiberglass frames are reinforced with high quantities of glass strands and glass mats, the windows are capable of large spans. We have manufactured sliding doors that are 28 feet wide, and windows that are 16 feet tall. See photos below.


3.    Since I am well versed in the vinyl window industry, I know there are some limitations in regards to the size of the vents that can be manufactured. Do you ever run into manufacturing issues or restrictions in fiberglass windows?


Fiberglass windows use shearblocks at the frame and sash corners. This enables the fiberglass sashes to be more stable than a conventional vinyl window which is simply welded at the corners. Therefore, we can typically do larger vents. The maximum vent sizes are a determined by three factors: Hardware weight limitations, NAFS tested sizes, and practicality. A few examples of our standard maximum vent sizes are:
  • 300A series awning double glazed – 48” X 68”
  • 300A series awning triple glazed – 36” X 60” l00A
  • 300 series T&T double glazed or triple glazed – 36” X 96


4.    I understand Cascadia Windows and Doors also manufactures products for commercial buildings. Can you explain the products you have available for these projects?


Since we manufacture a commercial grade product, more than half of our projects are commercial buildings. We specialize in schools, hospitals, hotels, and office buildings. Most of these type of buildings are constructed for long-term owners. Long term owners care more about durability and energy bills. Fiberglass windows can be used for large span applications. A great example of a local commercial project is the MEC head office. See photos below. These strip windows are almost 11 feet tall.. Although the bulk of our work is on commercial buildings, we also provide product for custom single family dwellings for the long term owner. We have done various Net Zero homes, Passive House project, and Living Building Challenge homes.

5.    Nowadays it seems that black windows and doors are very popular. What colours do your fiberglass windows and doors come in? 


We have 10 standard paint colours. However, we can match virtually any solid colour. We can also match anodized aluminum by using a metallic fleck in our paint. In addition, since we paint the interior and exterior of the window frames on different days, there is a minimal upcharge for using a dual colour. You can have any colour on the outside, and any other colour on the inside.  


6.    Also can you explain a little bit about the process of manufacturing a coloured window or door?


Our window frames are painted with a waterborne urethane paint manufactured by Blue River Coatings. The specific paint is called Hydrotuff. Because it is a waterborne paint, it is much more environmentally friendly than solvent based paints. If you visit our facility, you will not notice the smell of paint even when we are actively painting. This environmentally friendly paint has, in part, allowed us to be listed as a “RED LIST FREE” product on the Living Building Challenge declare program. We are currently the only window in the world on that list.


7.    How far has paint technology come in regards to protecting against ultra violet light and fading?


Cascadia products are not only known for high performance, they are also known for durability. Our paint finish is held to the same Cascadia high standard. The Hydrotuff paint is an extremely durable paint. We have not experienced any fading, caulking, or debonding on any projects that we have done.


8.    We all know that energy codes and requirements are constantly evolving in British Columbia and in particular the Lower Mainland. What is Cascadia doing to keep up with the changes?


Cascadia is substantially ahead of the current energy code requirements in BC. We want to see the energy codes become even more stringent in order to further reduce energy consumption in buildings. Our products enable the building codes to ramp up the performance requirements.


9.    What can we expect to see from Cascadia moving forward?


We are launching the first fiberglass international passive house certified window in the world this summer. Innovated and produced right here in BC. This passive house window will also be declared “RED LIST FREE” as part of the LBC program. This new window will be even stronger and even more aesthetically pleasing than our current lines.

 

10.    Finally, let’s get personal. what was the last book you read? What are your currently listening to in your vehicle? Where did you go on your last vacation?


I am currently reading the Elon Musk book called “Tesla, SpaceX, and the Quest for a Fantastic Future.” Great read so far. I am listening to an audio book called “The success principals” by Jack Canfield. My last vacation was at my off-grid cabin on a lake near Clinton, BC.


I would like to thank Mike for taking the time out of his busy schedule to answer my questions! I hope you enjoyed this episode of “On Point with Matthew Burgon”


If you have any other questions or would like more information on Cascadia Windows and Doors please contact Mike Battistel at info@cascadiawindows.com or visit their website at: www.cascadiawindows.com.


For more information on this blog or suggestions for future blogs please contact myself at mburgon@onpointconstruction.ca

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